Privacy Policy
Effective Date: June 26, 2026
Spring Institute for Intercultural Learning (“Spring Institute,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how Spring Institute collects, uses, and safeguards personal information, including mobile phone contact information when applicable, about our program participants and visitors to our website at www.springinstitute.org
COLLECTION OF PERSONAL INFORMATION
Overview:
We collect your phone number and other contact information through our program registration processes, online contact information forms, or through correspondence with our program staff. With your consent we may send you text messages at varied frequencies if you’ve opted in. Reply STOP at any time to unsubscribe from text messages. We will never share or sell your participant data with third parties or affiliates.
Additional details:
1. Information We Collect
We collect the following types of information:
Personal Identification Information: Name, email address, phone number, and other contact details.
Service Usage Information: Details about the services you request or use.
2. How We Use Your Information
We may use your information to:
Provide, maintain, and improve our services.
Communicate with you regarding updates about program enrollment, program participation opportunities, program schedules, and to gather quality assurance feedback.
Respond to inquiries and support requests.
3. Consent for SMS/MMS Communications
By providing your mobile phone number, you consent to receive SMS/MMS communications from Spring Institute . You may opt-out of receiving these messages at any time by replying with “STOP.”
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If you have consented to receive text messages from Spring Institute for Intercultural Learning, you may receive messages related to the following:
- Conversational purposes
Example: “Hello, Your 12pm class that was at our local office got changed to a different location. You can reply STOP to opt out of SMS messaging from Spring Institute for Intercultural Learning at any time.
Message Frequency:
Message frequency may vary. You may receive up to 5 SMS messages per week regarding your Conversational purposes SMS.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Spring Institute for Intercultural Learning in the following way:
Verbally, during a conversation
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at spring@springinstitute.org
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page.
Message frequency may vary
4. Privacy and Data Security
We are committed to ensuring the security of your information. We do not share, sell, or disclose your personal information, including mobile numbers and text message consent, to third parties for their independent use. Your mobile data is strictly used to provide the services you have explicitly requested.
5. Opt-Out/Help
To opt-out of receiving SMS/MMS messages, reply “STOP” to any text message you receive from us. Reply with HELP if you need help.
6. Privacy Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted at www.springinstitute.org
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: spring@springinstitute.org with the subject line “Privacy Policy”
Phone: 303-863-0188
Click here to review the Notice of Privacy Practices from The Interpreter Network by Spring Institute.